Monday 20 January 2014

Interview Preparation

GET A JOB

Packaging information can support other people to make a better decision. This might be to accept your advice, or in the case below how to frame why you are the right person for a job.


Over the past six years I have shifted from providing clinical rehabilitation services, to community health development, then public affairs, managing a team of Census surveyors, corporate community engagement and now IT project management.

The changes have been out of necessity due to relocation or restructures but it has been a chance to refine how to prepare for a job interview. Where I have been keen to secure a position the steps I have taken include:

     1) Know the role
Before applying for a job it is good to have a clear understanding of what exactly the role involves. This can include the context of what issues the role needs to focus on solving and who to work with. If the job description doesn’t list them, find out what the challenges are, accountabilities it holds, and selection criteria the organisation is looking for in an applicant.

2) Arrange the role according to skills sets
Group all of the information above into your attributes the employer will be looking for:
o  Personality (values, characteristics, history) eg training.
o  Information skills – eg computer, database, filing.
o  People skills – eg verbal and written communication, team work, education.
o  Physical skills – eg specific equipment maintenance, hardware support.
Note: break the largest into an extra specialised skill set if needed – eg project management.

3) Profile the organisation, team and panel
Access a strategic plan of the organisation which outlines the vision, mission, values and priority actions it is looking to take in the short term. Find out who you will need to work with, and who will be on the panel. Where possible find out what those peoples backgrounds are, and their expectations of a new person joining the team.

4) Format responses to the expected questions
After researching the position and how it fits into the larger direction of the organisation, draft up some questions you expect will arise in the interview. Also be sure to prepare for the age old “where will you be in 5 years,” and “what are your weaknesses.” If time permits, format brief speaking points arranged according to the themes in step 2 above.

5) Compile a portfolio to support the responses above
Write a list of the best examples of your work that you can show skills from the four or five themes from step 2 above. Pick a couple of the best from each group and put them together in a folder ready for the interview. Photos of you completing tasks as part of a team, media articles highlighting successful outcomes, or planning documentation are a good way to clearly demonstrate your proficiencies.

6) List preferred and potential referees
Making contact with referees can sometimes delay your application being progressed. If you are one of a number of eligible candidates following the interview this could end up being your weakest link. Where possible provide contact details for three preferred referees who can comment on different skills, and then three additional backup referees for each skill set.

7) Fill in the expected paperwork to progress the application prior
Having everything ready to go to complete the next step can help to “close the sale” after an interview. Have all of your details ready for criminal record checks, copies of tickets of certificates and identification ready to be sighted.

8) Practice the interview
Round up some people whose opinion you can trust and get them to fire off some questions you expect to field during the interview. Setting a time limit is a good way to find out how much content you can get through in a typical 30-40 minute interview.

9) Refine where needed
Ask for honest feedback from your practice panel and focus on filling the biggest gaps first. Did you fidget? Talk too fast? Wander off topic? Pick one at a time and work through it. Toastmasters [1] can be a useful resource at this step.

10) Be relaxed on the day
If the job is important it is best to take the whole day off. Take your time to read through what you hope to cover in the interview. Wear a nice outfit and get to the venue early so you have a sense of control. If you have covered the nine previous steps rest assured that you have given yourself the best opportunity. Also don’t forget to send a thank you note immediately afterwards.

It might look daunting but after going through this process once it is easy to rehash material for future job applications if the field is similar.

A really interesting concept is put forward by Richard N. Bolles [2] who pretty much reverses the process I use. His recommended approach is for job seekers to interview companies about if they can offer the type of jobs you are interested in, find out what skills are needed and then go and do your training. In the meantime the company has your interest in the back of their mind and should then come knocking after creating the perfect job for you!

How has your experience been with interviews? Is there a key step I have overlooked or underestimated? Also if you have ever reversed this process and had a company create a job after YOU interviewed THEM I would love to hear about it.

By Joel Penson


[1] Find a club, Toastmasters International.

[2] Bolles, Richard N. (yearly for several decades). What Color Is Your Parachute, 2014: A Practical Guide For Job Hunters and Career Changers.

1 comment:

  1. Agree with these steps completely, but I have to say that I have had the most success in interviews where I didn't really care if I got the job. I guess I was more relaxed.

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